Guidesoft Inc. dba Knowledge Services

Business Analyst

Posted Date 1 month ago(1/26/2018 11:05 AM)
Job ID
Job City
Carson City
Job State


Long-term project for Business Analysts for the State of NV in Carson City, NV!  Consultant must provide own equipment/software.


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


Knowledge Services has benefit offerings to include the following!


  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance
  • Ticket and Event discounts!
  • The above are available provided contractors meet eligibility requirements



Consultant must perform all activities to the agreed upon project plan/schedule. Work must be completed according to the specifications and standards set by the State. Consultant must:

  • Prepare and update as required, their parts of the Project Plan which must be submitted to and approved by the State Project Manager and the Implementation vendor;
  • In conjunction with State staff and the Project Manager; assist in gathering, publishing and implementing a dynamic Business Functional Requirements Document and plan; indexing it to established project timelines;
  • Identify and provide documentation of the protocols needed to perform tracking of functional and business requirements as part of the transition from development to testing;
  • Assist in the establishment and publication of standards for tracing requirements and testing documentation;
  • Identify tasks to establish use cases to be used by test staff in their development of a test plan and scenarios;
  • Identify software to assist in the project documentation process; and
  • Identify the protocols that benefit the functional and business requirements.


  • A minimum of five (5) years over the past seven (7) years progressively responsible professional experience as a Business Analyst;
  • A minimum of three (3) years progressively responsible professional experience in managing all aspects related to capturing the functional, non-functional and business requirements included in Project Plans, inclusive of creating use cases and scenarios used in demonstrating system requirements and design concepts. This must include a working knowledge of the system technical parameters and at least one (1) year of experience applying recognized data processing concepts to business process planning and analysis;
  • Knowledge of and experience applying Organizational Change Management (OCM) principals;
  • Current Project Management Institute (PMI) certifications to include:
  • Expert–level competency using MS Project 2016 both as a stand-alone and SharePoint;
  • Ability to identify and update project tasks and resources;
  • Demonstrated proficiency in building professional collaborations.
  • Excellent communication skills; verbal and writing.
  • Ability to clearly document training materials, policies, standards and procedures.
  • Experience in mentoring, training and knowledge transfer.
  • Ability to clearly describe relationships between business processes and automated systems.
  • Ability to facilitate smooth and timely publication of projects documents.
  • General knowledge of code promotion processes as related to requirements of:
  • Mainframe vs. Server.
  • Systems Configuration.
  • Consults and contributes to the resolution of conflicts uncovered during the project lifecycle.
  • Ability to recognize and report project risks; provide solution based analysis.
  • Demonstrated skills in preparing a variety of reports.
  • Ability to maintain performance through a series of deadlines and performance indicators.
  • Knowledge of and experience applying Organizational Change Management (OCM) principals.


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