Guidesoft Inc. dba Knowledge Services

Quality Assurance Analyst

Posted Date 4 weeks ago(1/29/2018 9:34 AM)
Job ID
Job City
Carson City
Job State


5-month project for Quality Assurance Analyst for the State of NV in Carson City, NV!


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


Knowledge Services has benefit offerings to include the following!


  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance
  • Ticket and Event discounts!
  • The above are available provided contractors meet eligibility requirements



  • User Acceptance Test (UAT) planning;
  • UAT test case development;
  • UAT test script development;
  • UAT execution, coordination and support; 
  • UAT results documentation;
  • UAT defect tracking documentation;
  • User Acceptance Test (UAT) test plan documentation to include, but not limited to:
  • Test strategy;
  • Functional and system features to be tested;
  • Scope of testing (what is and what is not to be tested);
  • Test risks, dependencies, constraints and assumptions;
  • Test schedule and key milestones;
  • Test data, test scenarios, and expected results;
  • Test entry and exit criteria; and
  • Defect tracking to include resolution methods and severity notation.
  • Weekly status reports to include, but not be limited to:
  • Overall completion status of the project in terms of the approved project plan and schedule;
  • Problems that were encountered and proposed/actual resolutions;
  • Issues that need to be addressed;
  • Accomplishments during the period; and
  • Activities to be accomplished during the next reporting period.


  • A minimum of two (2) years of direct experience executing formal, written functional, integration, and system test procedures in compliance with a widely recognized standard such as Institute of Electrical and Electronics Engineers (IEEE) or ISO;
  • A minimum of two (2) years of experience in managing test plans, test cases, test scenarios, requirements traceability, defect tracking and defect resolution and procedures in compliance with IEEE standards;
  • A minimum of two (2) years of experience creating and maintaining test beds as well as release management across test environments;
  • A minimum of two (2) years of experience in testing on a project using automation testing tools such as Test Management, Functional/Regression, Load/Performance/Stress/Memory Leak, Link Checking, GUI testing as well as scripting languages;
  • A minimum of two (2) years’ experience in the role of Test Lead leading testing resources.
  • A minimum of one (1) year experience on a project where iterative testing was performed, with multiple production deployments;
  • Experience with tracking and reporting quality-related metrics;
  • A solid understanding of project lifecycle including requirements gathering, analysis, design, development, testing and implementation; 
  • Demonstrated ability to communicate and translate technical terminology, concepts and issues in terms understandable to technical and non-technical management and resource staff;
  • The willingness to be on-call and work overtime if/when required;
  • The ability to communicate clearly both written and verbally in English;
  • The ability to use the internet, vendors, libraries and other available sources to research issues or needs;
  • The ability to resolve problems and implement solutions;
  • A valid driver’s license;
  • The ability to work in stressful conditions with mandatory deadlines; and
  • The ability to complete State required security training which must be completed before system access will be granted.
  • Test experience on a large-scale software development project
  • Test experience on large-scale government or private sector software development project
  • Experience with JIRA and Bamboo testing tools


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