Guidesoft Inc. dba Knowledge Services

Healthcare Scheduler

Posted Date 4 weeks ago(2/19/2018 3:45 PM)
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Our client is looking for a Scheduler to work at their Northeast Indianapolis location. This is a contract-to-hire role.


Pay rate - $14/hr based on experience


Knowledge Services established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by our CEO, Julie Bielawski, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment and Staffing Services.  Knowledge Services provides outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


Knowledge Services has benefit offerings to include the following!

  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance



The Scheduler will be responsible for coordinating schedules for a busy mobile practice and the patients. 

  • Call patients to confirm appointments daily for multiple Providers
  • Organize schedules and routing by week, then separate schedules into daily schedules
  • Search for lab/imaging results or medical records to ensure that all the information needed is in the patient charts for their appointment
  • Answer phones, check voicemails, check email in two separate systems
  • Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling



Associates or Bachelor's degree required. Office experience is required.

  • Excellent computer skills
  • Excellent Customer Service Skills
  • Highly Organized
  • Flexible and able to multi-task
  • Detail-Oriented
  • Ability to handle high stress situations 
  • Ability to work in a fast paced environment
  • Knowledge of Excel
  • Familiarity with routing software (Microsoft Streets and Trips)
  • Experience in scheduling is a plus


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