Guidesoft Inc. dba Knowledge Services

Program Coordinator - MSP/Staffing Specialist

Posted Date 3 weeks ago(2/21/2018 1:35 PM)
Job ID
Job City
Job State


This is an exciting ground floor opportunity to join a fast paced team with the potential for growth!  We are seeking a energetic entry level Program Coordinator to work in our growing Managed Services Program. If you have a great personality, positive attitude, work hard and enjoy helping people, let's discuss this career opportunity!


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 



The Program Coordinator is responsible for the day to day support of our Managed Services Team.  Have a purpose...this role matters in a big way for the team and organization. Your ability to stay organized and meet deadlines will contribute to your success.


  • Assist Programs Specialists during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding
  • Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone
  • Enter job requisitions into Knowledge Services systems
  • Coordinate interviews and start dates for new contract employees
  • Ensure all time and expenses are entered in a timely manner
  • Provide excellent customer service to to both client Managers and Vendors
  • Communicate proactivley with the MSP team 


This role matters in a big way for the team and the organization.  We are all about teamwork and there is an amazing support system in place! 


Desired skills and Experience:

  • Bachelor's degree preferred
  • Must be professional and customer service oriented.
  • Must proactive, organized, accurate, and detail-oriented with strong interpersonal, planning and time management skills.
  • Ability to identify and analyze problem situations and develop an effective course of action for resolution.
  • Must be a self-starter and able to perform in a fast-paced, self-managed environment.
  • Ability to interact with co-workers and management in a positive and cooperative manner.
  • Ability to maintain a high degree of confidentiality. 


Knowledge Services offers:


We strive to offer an environment that provides our employees with the right balance between work and family.  

  • Comprehensive health insurance including dental and vision coverage
  • Company funded life insurance
  • Very generous company provided 401k match program
  • Established Wellness Program
  • Competitive PTO schedule 
  • Extra PTO day during your birthday month
  • Maternity/Paternity Benefits 
  • The list goes, but we can discuss further.





Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.