Guidesoft Inc. dba Knowledge Services

  • Processor

    Posted Date 1 week ago(4/11/2018 1:38 PM)
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  • Overview

    Knowledge Services is seeking a Processor in Indianapolis, IN.



    Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


    As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements


    The purpose of this role is to serve INPRS customers by processing retirement related activities.  Primary duties will include, but are not limited to, all funds retirement account review, all funds pension benefit calculations, simple service inquiries, plan to plan service transfers and recalculations.  This role reports directly to the Benefits Supervisor/Manager.  The Processor will need to obtain in-depth knowledge of all pension plans, processing procedures and supporting systems within the INPRS organization.




    • Perform retirement account review
    • Process retirement recalculations
    • Process pension option/benefit change estimates
    • Perform simple service inquiries
    • Process plan to plan service transfers
    • Prepare monthly disability/continuing education for the annual verification of continued eligibility
    • Perform other duties as assigned

    M-F 8-5

    Overtime work may be necessary on some Saturdays. The overtime tends to be in the summer during peak retirement processing time periods for INPRS.

    Pay $20/hr

    Scheduled to last around 6 months. 


    • Proficient oral and written communication skills needed in working with internal and external customers
    • Strong organization skills needed in conjunction with organizing workflow, setting priorities and meeting deadlines
    • Proficient knowledge of Word, Excel, and Outlook

    Physical Requirements:

    • Job frequently requires sitting, handling objects with hands.
    • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    • Vision requirements:  Ability to see information in print and/or electronically.


    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.






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