Guidesoft Inc. dba Knowledge Services

  • Business Analyst

    Posted Date 7 days ago(4/12/2018 4:48 PM)
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  • Overview

    5-month Business Analyst project in Augusta, ME! 


    Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


    As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements



    • Experience working with software developers to translate technical milestones into business terminology.
    • Experience reporting and tracking Risks and Issues
    • Strong experience with MS Project, and identifying dependencies and critical path items
    • Experience with work breakdown processes to define technical requirements and tasks to help map out project milestones.
    • Experience conducting Facilitated Workshops for requirements analysis.
    • Knowledge of formal requirements gathering methodologies.
    • Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
    • Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.


     Years of Relevant Experience: 5-7+ years

    Preferred Education: 4 year college degree or equivalent

    • Strong organization and writing skills. Experienced developing graphic representations of complex business processes.
    • Excellent communication skills. Diplomatic.
    • Self-starter, able to join a project mid-stream and help bring it to a successful completion.
    • Able to take ownership of a project or work assignment, escalating concerns and issues to the project leadership team


    Physical Requirements:

    • Job frequently requires sitting, handling objects with hands.
    • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    • Vision requirements:  Ability to see information in print and/or electronically.


    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.



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