Do you like the idea of seeing how your work impacts the bigger picture? Do you enjoy problem solving? If you have a knack for detail, love solving puzzles and working in a highly collaborative team environment, then this is the role for you! The position of Product Support Analyst is an outstanding opportunity for the right person to learn about our product and become a “go to” individual for customers and co-workers! We are seeking candidates that can think outside the box! Resolution of issues can require in-depth research, analytical problem solving and a high-degree of building rapport and lasting relationships with customers. The ideal Product Support Analyst candidate will have a strong aptitude for learning, an interest in learning our product, and a desire to play a leading role in identifying product solutions. Current experience with our technology is helpful, but not required. Excellent customer service and good team spirit are a must.
The position of Product Support Analyst will join our Indianapolis Headquarters Product Support Team, supporting the users of our mobile and web-based software product. If you are interested in being a part of changing the definition of Product Support, this is your opportunity!
Here is what you get to do:
Desired Skills and Expertise:
Knowledge Services offers:
We strive to offer an environment that provides our employees with the right balance between work and family.
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