Guidesoft Inc. dba Knowledge Services

  • Supervisory Youth Support Specialist

    Posted Date 2 weeks ago(6/4/2018 3:40 PM)
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  • Overview

    Our client is looking for a Supervisory Youth Support Specialist to work for a Special Program in Knightstown, IN.


    Shift: 10PM-6AM

    Payrate: $17.95/hr


    Knowledge Services was established by Julie Bielawski in 1994 and is headquartered in Indianapolis, Indiana. Knowledge Services, a certified woman-owned business enterprise (WBE), is a technology and professional services organization with employees located in offices throughout North America. Knowledge Services is an ISO 9001:2008 certified workforce management solutions company. We are experts in workforce management solutions for government and commercial organizations. With Knowledge Services, organizations can efficiently and cost-effectively engage, retain and manage needed talent, while mitigating the risks associated with contingent workers. 


    Knowledge Services has benefit offerings to include the following:


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements


    POSITION SUMMARY:  This individual oversees the operation and directs the contract work force in a residential military model youth center either in cooperation with, or in the absence of management staff. The work is performed under general supervision and requires knowledge of the policies, procedures, and regulations concerning youth care, and supervisory techniques, personnel policies and procedures. The employee works within general methods and guidelines, and exercises considerable independent judgment to adapt and apply guidelines to specific situations.

    This person must be comfortable working individually. 


    • Train, supervise and counsel all subordinate contact Youth Support Specialists (Team Leaders)
    • Coordinate specific work assignments with the Enlisted Commandant.
    • Assist subordinates in the performance of their daily duties.
    • Ensure that the Standards of Discipline are upheld. Provide limited first-line Team Leader and second-line student counseling to improve performance, reduce friction, improve morale and maintain continuity.
    • Keep the Chain of Command informed of all important matters.
    • Ensure that record keeping, including automated data information system, is accomplished in accordance with the Standard Operating Procedures.
    • Ensure Cadets are transported between locations such as: formations, physical training, classrooms, community service, dining hall, field trips; and, transport Cadets for medical treatment, as needed.
    • Responsible for ensuring that Cadets barracks, common areas and living conditions are properly maintained in accordance with established standards and coordinates all scheduling, housekeeping and administrative activities;
    • Ensure the safety of all personnel and staff members during the shift.
    • Analyze and evaluate the progress and development of assigned Cadets and present verbal and written reports.




    • High school diploma or equivalent.
    • Work experience, military service experience (E6 and above), teaching or coaching group activities for youth ages 16 -18; or, graduation from an accredited four-year college or university with major coursework in education, youth support services or a related field.
    • Commercial Driver’s License (CDL) will be required within first 90 days of employment.
    • Minimum age of 21.
    • First Aid and CPR certification required or ability to obtain such certification.
    • Strong leadership, communication, organizational and supervisory skills.
    • Strong Knowledge of basic military style training and ability to enforce disciplinary, safety and security measures.
    • Ability to work a flexible schedule.
    • Must provide proof of annual tuberculosis test with negative results.
    • Must pass an annual physical fitness test.
    • Working knowledge of computer programs required for Microsoft Outlook and Microsoft Access to navigate through the training database. Knowledge and ability to use Microsoft Word necessary.   
    • Working knowledge of adolescent development, human behavior and team dynamics.
    • Ability to teach adolescents leadership, teamwork, service to community, health, hygiene, physical training, first aid and CPR, and outdoor skills.
    • Ability to read, comprehend and enforce policies, procedures, manuals and other written material and to follow oral and written instruction.
    • Ability to promote socially acceptable attitudes and behaviors, use tact, recognize that value systems may vary, treat individuals with respect and consideration, reason logically and arrive at sound conclusions.
    • Ability to gain trust and establish effective mentoring relationships with at-risk youth.
    • Ability to communicate in English, explain difficult concepts verbally and in writing.
    • Ability to make sound decisions and remain calm under stressful circumstances.
    • Ability to perform work outdoors and withstand inclement weather and other environmental conditions.
    • Ability to physically perform the essential duties of the job. This includes conducting and performing rigorous physical fitness training, to include hiking with a backpack over rough terrain, running from one mile up to five miles, and demonstrating a variety of physical fitness exercise routines, such as push-ups, sit ups, etc.
    • Ability to operate a commercial motor vehicle (44 passenger bus).


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