Guidesoft Inc. dba Knowledge Services

  • Youth Support Specialist (Team Lead)

    Posted Date 2 months ago(2 months ago)
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  • Overview

    Our client is looking for a  Youth Support Specialist (Team Lead) to work for a Special Program in Knightstown, IN.


    Shift: 10PM-6AM

    Payrate: $16.40/hr


    Knowledge Services was established by Julie Bielawski in 1994 and is headquartered in Indianapolis, Indiana. Knowledge Services, a certified woman-owned business enterprise (WBE), is a technology and professional services organization with employees located in offices throughout North America. Knowledge Services is an ISO 9001:2008 certified workforce management solutions company. We are experts in workforce management solutions for government and commercial organizations. With Knowledge Services, organizations can efficiently and cost-effectively engage, retain and manage needed talent, while mitigating the risks associated with contingent workers. 


    Knowledge Services has benefit offerings to include the following:


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements


    POSITION SUMMARY:  Team Leaders are assigned to a Team of Cadets, whom they work with the majority of their shifts. The Team Leader is the direct supervisor of the Cadets and is primarily responsible for Cadet accountability, discipline and safety; enforcement of Academy rules and policies; instruction of drill and ceremony; physical-fitness training; movement of Cadets according to the training schedule; completing administrative reports; and, providing assistance in tutoring of academics.

    Acting as a positive role model Team Leaders also play an important role in ensuring cadet completion of the 8-core objectives, (Academic Excellence, Physical Fitness, Job Skills, Leadership/Followership, Responsible Citizenship, and Service to Community, Health & Hygiene, and Life Coping Skills). Teaching the Cadets life-skills through: positive mentoring; leading by example; providing counseling; teaching basic social skills; enforcing standards; helping to build self-confidence and problem solving abilities; developing leadership and teamwork skills; and, providing instruction/facilitation of Challenge tasks.



    • Ensure Cadets are under constant adult supervision at all times; Ensure accountability and maximum participation of Cadets in activities and classes designated on the training schedule are accomplished; Participate in and monitor class activities; Monitor and supervise Cadets during scheduled visitations by parents, guardians, and mentors;
    • Evaluate and record efforts of Cadets to determine if they accomplish the goals and objectives of the program and successfully pass the program’s eight core components i.e. citizenship, academic excellence, life-coping skills, service to community, health and hygiene, skills training, leadership/followership, physical training, and provide performance-based coaching.
    • Monitor and conduct performance based counseling on assigned Cadets for appropriate and inappropriate behavior by observing, correcting, and reporting; Investigate serious infractions of policy and procedures by Cadets, determine proper consequence, and administer disciplinary actions for unacceptable and inappropriate behavior; Reward Cadets for positive and appropriate performance and behavior;
    • Observe and evaluate attitude and physical and mental well-being of Cadets; recommend further evaluation when appropriate. Provide limited first line counseling to reduce friction, improve morale and maintain continuity:
    • Prepare and teach classes to Cadets on rules and procedures of the program; Prepare and teach outdoor skills/experience education classes utilizing classroom presentations, instructor demonstrations, and student participation; Classes may include knot tying, map reading, land navigation, water safety, rappelling, campsite selection, backpacking, personal and group sanitation, etc.: Prepare and teach American Red Cross Basic First Aid and CPR;
    • Teach, demonstrate, supervise, and evaluate Cadets’ performance during daily physical fitness training, drill and ceremonies, and during community involvement activities and community service projects; Select and assign Cadets to leadership positions, evaluate and counsel on leadership performance and potential;
    • Keep the Supervisory Youth Support Specialist, and the HYCA Chain of Command informed of all important matters;
    • Transport Cadets between locations, i.e. formations, physical training areas, classrooms and to community service programs, cooperative work experience sites, and other authorized off-site locations making certain Cadets are accounted for and remain at their assigned site, reporting all issues pertaining to Cadets at job sites; Provide Cadets opportunity to attend religious service on Sundays; Transport Cadets for medical treatment, as needed:
    • Maintain safe operation of assigned vehicles and all equipment to prescribed standards. Report deficiencies, losses, damage, misuse or abuse from any assigned staff and Cadets;
    • Ensure that Cadet barracks, common areas and living conditions are properly maintained in accordance with established standards: Secure and control of the use of assigned Cadet residential quarters, report facility deficiencies, hold residents accountable for misuse and abuse of the facility;
    • Engage with Cadets one-on-one to assess how the Cadet is responding to training and living situation; Analyze and evaluate their progress and development and complete written and/or verbal reports as required;
    • Conduct risk management of classes and extracurricular activities to insure they are conducted within established safety parameters;
    • Attend and participate in required professional development training to maintain program proficiency and certifications including Cadre Training (physical fitness training, drill and ceremony, procedures and protocol, and professionalism), American Red Cross First Aid and CPR Basic and Instructor courses, crisis intervention and prevention, medical training, drug and alcohol use and abuse, ethics, workplace harassment and other training as deemed appropriate;



    • High school diploma or equivalent.
    • Military service experience (2-3 Years in leadership positions); Or, graduation from an accredited two or four-year college or university with major coursework in education or a related field; Work experience in individual or group counseling; Experience working with high school aged at-risk and/or special needs youth preferred; Work experience, paid or volunteer, teaching or coaching group activities for youth ages 16 -18;
    • Commercial Driver’s License (CDL) will be required within first 90 days of employment.
    • Minimum age of 21.
    • First Aid and CPR certification required or ability to obtain such certification.
    • Strong communication, supervisory, interpersonal and organizational skills. Must be detail oriented.
    • Ability to analyze and evaluate the progress and development of assigned cadets and present verbal and written reports.
    • Ability to enforce disciplinary, safety and security measures.
    • Familiarity with basic military style training and ability to enforce disciplinary, safety and security measures.
    • Working knowledge required for Microsoft Outlook and Microsoft Access to navigate through the training database. Knowledge and ability to use Microsoft Word necessary.   
    • Some knowledge of adolescent development, human behavior and team dynamics.
    • Ability to teach adolescents leadership, teamwork, service to community, health, hygiene, physical training, first aid and CPR, and outdoor skills.
    • Ability to read and comprehend policies, procedures, manuals and other written material and to follow oral and written instruction.
    • Ability to promote socially acceptable attitudes and behaviors, use tact, recognize that value systems may vary, treat individuals with respect and consideration, reason logically and arrive at sound conclusions.
    • Ability to gain trust and establish effective mentoring relationships with at-risk youth.
    • Ability to communicate in English, explain difficult concepts verbally and in writing.
    • Ability to make sound decisions and remain calm under stressful circumstances.
    • Ability to perform work outdoors and withstand inclement weather and other environmental conditions.
    • Ability to physically perform the essential duties of the job. This includes conducting and performing rigorous physical fitness training, to include hiking with a backpack over rough terrain, running from one mile up to five miles, and demonstrating a variety of physical fitness exercise routines, such as push-ups, sit ups, etc.
    • Ability to operate a commercial motor vehicle (44 passenger bus).
    • Ability to work a flexible schedule.
    • Must provide proof of annual tuberculosis test with negative results.
    • Must pass an annual physical fitness test.


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