Knowledge Services is seeking an SCCM Administrator for a 6-12 month project downtown Indianapolis. This role has potential to go full-time, however, that is not guaranteed. Incumbent will work 37.5 hours/week and sit downtown Indianapolis. This position is not open for C2C.
Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Knowledge Services has benefit offerings to include the following!
This position is needed to maintain minimum staffing needs of the Tier 3 Support team. The Tier 3 support team is the team that handles all support issue escalations in the distributed services area. Tier 3 also owns and manages various enterprise technologies daily that affect the entire 28,000+ population of end users.
The technologies include the following:
The Tier 3 team is also responsible for:
This position's primary role will be the architect and primary support for the State's software and software\client update delivery and management system.
This resource will be responsible for:
The current SCCM systems is responsible for the caring and maintenance of over 30,000 systems. This is an extremely visible and critical need to the organization. Position also requires formally handling support issues and tickets from customers and other technicians as needed.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
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