Guidesoft Inc. dba Knowledge Services

  • Systems Administrator

    Posted Date 3 months ago(7/30/2018 3:53 PM)
    Job ID
    Job City
    Carson City
    Job State
  • Overview

    Knowledge Services is searching for a Systems Administrator for a year-long contract at the State of Nevada in Carson City, Nevada. 


    Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


    As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements



    • Work with the Nevada Department of Transportation’s (NDOT) IT Systems group and NDOT Information Security Officer (ISO) to ensure NDOT’s systems follow established Department, State ISO, and industry standard practices;
    • Participate in technical research and development, as needed, for continued innovation of systems processes and procedures;
    • Assist in the planning, design, documentation, and deployment of a 3-tiered systems security architecture for all ITS systems statewide;
    • Troubleshoot and repair any hardware or software failures to the ITS systems that may come up;
    • Develop and maintain ITS Systems installation and configuration procedures;
    • Work closely with the NDOT IT Systems Group to plan, schedule, notify users; both internal and external, and apply patches to systems as required;
    • Work closely with the NDOT District personnel to test, deploy, and maintain new ITS systems;
    • Work closely with the NDOT District personnel to maintain current systems;
    • Work within an Agile project management environment;
    • Audit all ITS Systems to include the Active Directory controllers for adherence to established Department and industry standards for the efficient and secure administration of these systems;
    • Audit all ITS Systems and compile a list of hardware and/or software that needs to be upgraded and/or replaced;
    • Audit all ITS Systems and compile a list of recurring software requirements of the systems;
    • Monitor all ITS Systems for availability, usability, and security and provide recommendations to Traffic Operations Technology Services (TOTS) Manager for upgrades or enhancements;
    • Completed assigned work according to the specifications and standards set by the State;
    • Consultant must work on site at the Nevada Department of Transportation’s Hot Springs Facility in Carson City, Nevada; and
    • Travel around the State may be required to perform or assist with the installation, removal, upgrade or remediation of ITS network asset, to include working in the roadside ITS cabinets, fiber huts, mountaintop communication sites, and various other state or local agency locations.


    • The design, configuration, maintenance, troubleshooting and deployment of sever operation systems;
    • Active Directory/LDAP user and group administration;
    • Server and PC hardware;
    • Virtual systems and environments;
    • System backup;
    • Applications;
    • Database; and
    • Other server/application/database systems that Nevada Department of Transportation (NDOT) may procure in the future from a variety of vendors. 
    • A minimum of four (4) years’ experience as a Systems Administrator in an enterprise environment;
    • Experience and be proficient in managing and maintaining the following:
    • Microsoft Windows server and workstation operating systems;
    • Red Hat Enterprise Linux operating systems;
    • Microsoft Active Directory services;
    • SQL Server; and
    • Systems management with the use of scripting or other automated means.
    • A Bachelor’s Degree or combination of complementary education, experience, knowledge, skills, and abilities or equivalent experience in an Information Technology (IT) related field which applies to this position;
    • Excellent oral, written, documentation and presentation skills;
    • A proactive nature with ability to solve problems;
    • Excellent customer service, interpersonal, and communication skills; and
    • One or more of the following certifications:
    • Microsoft Certified Technology Specialist (MCTS).
    • Microsoft Certified Solutions Expert (MCSE).
    • Red Hat Certified System Administrator (RHCSA).
    • VMware Certified Professional (VCP).
    • CompTIA Server+ and A+.
    • Other vendor or vendor-neutral IT system certifications may be considered on a case by case basis.

    Physical Requirements:

    • Job frequently requires sitting, handling objects with hands.
    • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    • Vision requirements:  Ability to see information in print and/or electronically.


    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.


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