Guidesoft Inc. dba Knowledge Services

  • Quality Assurance Analyst

    Posted Date 4 weeks ago(4 weeks ago)
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  • Overview

    Knowledge Services is searching for a Quality Assurance Analyst for a long-term, indefinite contract with the State of TN's Dept. of Education.  This position will sit downtown Nashville, TN and work 37.5 hours/week.  This position is not open to C2C.


    Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


    As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements


    Understand the data flows, business requirements and expected outcomes of software being developed in house: 20%
    Develop user acceptance focused test plans for each application requiring QA: 50%
    Supervise the execution of test plans and develop processes for communicating, recording and regression testing defects: 20%
    Develop strategies to improve the “maturity” of the QA discipline within the Education agency, including, helping move towards code coverage testing, integration testing, scale & performance testing, and security testing, automated regression testing. 10%
    The Quality Assurance Analyst will develop test plans for application software as part of a software development lifecycle (SDLC).  The test plans will include sub-plans for; User Acceptance Testing (i.e. Exit Criteria), Performance Criteria and Functional Testing. The QA will also work with developers to support the development of a Unit Testing strategy and a Defect Management / Regression Testing strategy.


    • Understands the typical SDLC in an agile and waterfall environment
    • Familiar and comfortable with contemporary application software testing paradigms, including;
    • Unit testing
    • Functional testing
    • Performance testing
    • User Acceptance testing
    • Understand bug management and regression testing concepts
    • Familiar with at least one popular QA tool such as TFS, LoadRunner or Subversion
    • Has basic understanding of N-Tier and services oriented architecture in a “web” world
    • BONUS:  .Net, Microsoft Azure
    • White box testing (in particular unit testing, this could be with either nUnit or xUnit ).
    • Automation testing (QTP, Selenium, MSTest are all fine)
    • Take automation tests and scaling them for load testing.
    • Normal regression, functional, and UAT testing


    Physical Requirements:

    • Job frequently requires sitting, handling objects with hands.
    • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    • Vision requirements:  Ability to see information in print and/or electronically.


    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.




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