Guidesoft Inc. dba Knowledge Services

  • 55821 Quality Analyst - Retirement Accounts

    Posted Date 4 weeks ago(4 weeks ago)
    Job ID
    2018-12327
    Job City
    Indianapolis
    Job State
    Indiana
  • Overview

    Working in an Operations Department doing quality checks on retirement accounts

     

    $20.00 per hour

     

    Knowledge Services has benefit offerings to include the following!

     

    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!

    Responsibilities

    • Responsible for processing benefits review in an Excel spreadsheet (template) for the retirement services division
    • Review of retirement accounts, post-retirement calculations, service credits, and adjustments made
    • Confirm members elections (pension and taxes)
    • Any errors/discrepancies found will follow a process.  Procedures are in place to handle these situations
    • Quality analysis is performed on retirements, death, termination and active members

    Qualifications

    Attention to detail/accuracy

    Critical thinking skills/problem solving and decision making

    Excel skills - intermediate

    Time management

     

    This is a 6 month contract position (extension possible)

     

    Downtown Indianapolis

     

     

     

     

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