Guidesoft Inc. dba Knowledge Services

  • Windows Systems Administrator II

    Posted Date 1 month ago(12/17/2018 10:27 AM)
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  • Overview

    Knowledge Services is experiencing expansive growth and is currently adding an experienced Windows Systems Administrator to our team.  


    This role offers the opportunity to contribute to a bigger picture -- helping our clients serve others through the use of our technology platform. You'll further develop your technical acumen, as well as take on new challenges within a fast-changing environment. In addition to supporting our virtual infrastructure, you'll have the opportunity to work on technical projects that will directly impact the future growth and success of our organization! 


    About Knowledge Services


    We serve those who serve others. By combining service and technology, we are the largest government Managed Service Provider (MSP) in the nation. Come see why we've been ranked as a 2017 and 2018 Best Place to Work!  



    The Windows Systems Administrator II will play a technical leadership role in a 24x7 highly-available production environment. The ideal candidate will be self-motivated and articulate, recognized as an expert with Microsoft operating systems (Server 2016, 2012 and 2012 R2), related software technologies, and have a proven history of using administrative tools and automating routine administration tasks.


    • Works independently to troubleshoot, perform root cause analysis, identify and isolate technical issues.
    • Takes ownership of the issue analysis and resolution efforts and commit to "doing what it takes" to resolve technical issues. Triaging as necessary for production, QA & development environments.
    • Designs, tests and implements complex technical solutions and architecture.
    • Leads and manages system initiatives and new projects.
    • Works with external vendors/consultants to diagnose complex problems and drive resolution.
    • Resolves errors and alarms quickly and provide timely escalation.
    • Completes tasks required to maintain service levels and availability of all site features and functions.
    • Helps define and support process improvements.
    • Contributes to a team environment and shares knowledge with others. 


    • We're looking for a proven and experienced level, Windows System Administrator. 
    • Strong experience and understanding of virtualization technologies required. (Microsoft Azure Cloud most preferred.) 
    • Expert level experience with Microsoft operating systems: Active Directory & Domain Architecture, ADFS, NTFS permissions, DNS, OS security, and systems patching. 
    • Strong understanding and execution of networking, scripting, containerization and infrastructure as code concepts all necessary.
    • Must have experience with defining or testing disaster recovery strategies.
    • Must have strong communication skills as will manage vendor, team and stakeholder relationships.
    • Must contribute to a team-oriented environment, sharing knowledge with others as necessary.


    Knowledge Services offers:

    We strive to offer an environment that provides our employees with the right balance between work and family. 


    • Comprehensive health insurance including dental and vision coverage
    • Company funded life insurance
    • Very generous company provided 401k match program
    • Established Wellness Program
    • Competitive PTO schedule 
    • Extra PTO day during your birthday month
    • Maternity/Paternity Benefits 
    • The list goes on, and we can discuss further.



    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.






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