Guidesoft Inc. dba Knowledge Services

  • 58132 Administrative Assistant

    Posted Date 5 days ago(12/7/2018 3:52 PM)
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  • Overview

    Knowledge Services is seeking an Administrative Assistant in Nashville TN.


    Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


    As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!
    • The above are available provided contractors meet eligibility requirements


    • This position will include unclaimed property claims review and data entry as well as customer service and answering the phones throughout the day.
    • DEFINITION: Under the immediate supervision of the Manager of Unclaimed Property, Claims Section the Service Counselor will have responsibilities including customer service and claim review to ensure the division runs smoothly.
    • EXAMPLE OF DUTIES: The Service Counselor I is responsible for various duties. The day to day responsibilities may change due to the need of the division. The responsibilities included in this position are:
    • Claim Review — Responsible for reviewing the documentation sent by the claimant to determine if payment is proper.
    • Data Entry — Responsible for various duties as the Manager of Claims assigns. Some of the most common are: Data entry as needed to approve/make payment of claims, Data entry of film numbers, and Data entry of holder reports.
    • Customer Service — Responsible for communicating with the public through various media. Providing courteous, quick, and accurate information as needed. 


    M-F 8-4:30pm-May work some overtime

    Pay $22/hr

    Parking is not included




    • Data Entry
    • Customer Service
    • Bachelors Degree required


    Physical Requirements:

    • Job frequently requires sitting, handling objects with hands.
    • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
    • Vision requirements:  Ability to see information in print and/or electronically.


    We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.




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