This is a wonderful temp-to-hire opportunity for a Patient Service Coordinator/Triage Representative for Medical Front Desk in Carmel, IN.
Our client requires someone who will cheerfully greets patients/visitors and direct them to the appropriate office staff member or department. This individual will make the caller feel at ease by being informative and appreciative of their call. The Patient Service Coordinator receives direct supervision from the Patient Service Coordinator Team Leader.
Shifts: 8AM - 5PM
Knowledge Services was established by Julie Bielawski in 1994 and is headquartered in Indianapolis, Indiana. Knowledge Services, a certified woman-owned business enterprise (WBE), is a technology and professional services organization with employees located in offices throughout North America. Knowledge Services is an ISO 9001:2008 certified workforce management solutions company. We are experts in workforce management solutions for government and commercial organizations. With Knowledge Services, organizations can efficiently and cost-effectively engage, retain and manage needed talent, while mitigating the risks associated with contingent workers.
Knowledge Services has benefit offerings to include the following:
The candidate will need to be able to answer a high volume of patient phone calls and be able to triage those calls to get them to the correct department or person. They will also need to be able to schedule patient appointments for multiple physicians. Once an appointment is made, it is their responsibility to make sure that the patient packets get mailed out so the patient will have their appointment reminder along with the patient paperwork.
Medical Front Office experience, a solid work history and a great attitude!
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