Guidesoft Inc. dba Knowledge Services

  • 58718 Background Check Consultant

    Posted Date 1 week ago(1/9/2019 10:12 AM)
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  • Overview

    Seeking a Background Check Consultant to work downtown Indianapolis.  Parking provided!




    Knowledge Services has benefit offerings to include the following!


    • Medical, dental, and vision coverage
    • Voluntary Life and AD&D coverage
    • Pet Insurance
    • Ticket and Event discounts!


    • Process assigned child protective index search requests for the purpose of determining the existence of child abuse or neglect for those subjects working in Indiana school systems;
    • Process assigned child protective history requests  regarding their open investigations of possible abuse and/or neglect and any other requester that would have a need for a child abuse and/or neglect check from the State of Indiana;
    • Redact 311 assessments to protect parties listed and supply to requester when appropriate;
    • Evaluation of all State and Federal Bureau of Investigation (FBI) fingerprint based checks and continued re-evaluation as additional information becomes available;
    • Work collaboratively in the gathering of necessary verification and documents for the submission of criminal and/or CPS waivers; prepare and submit electronic waiver packet with written summary, personal recommendation with supporting reasons to supervisor for all waiver requests;
    • Address requests from subjects who have been identified as having a history of child abuse and/or neglect and provide information regarding additional opinions;
    • Address requests for information and guidance related to the results of fingerprint based evaluations.  Provide information regarding additional options available to the subject of the check for further evaluation;
    • Review and comprehend all policies and procedures;
    • Monitor Ink-less software process for abnormalities in processing and/or possible issues with results received and refer to the appropriate party;
    • Provide general assistance regarding questions and inquires related to different database accesses and when necessary refer the issue to the appropriate team member for additional follow up;
    • Assist with monitoring contractors for compliance with background check provisions


    • Microsoft Office Suite programs (Outlook, Word, Excel, Power Point and Access);
    • Ability to multitask, track/meet multiple deadlines and switch priorities/focus as needed in a quick paced work environment;
    • Ability to solve problems independently;
    • Ability to manage assigned work with minimum direction;
    • Working knowledge or ability to learn and apply the details of the complex state and federal laws and procedures relating to background checks;

    Hours are 8-5


    Must test on typing, Word, Excel and data entry


    Pay is $21.00 per hour










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