Patient Account Representative

Posted Date 2 weeks ago(11/18/2022 11:57 AM)
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We are seeking a Patient Account Representative in Greenwood Indiana!  This is a direct hire opportunity!


Excellent benefit package!


GENERAL SUMMARY OF DUTIES: Gathers information about patient accounts and corrects or forwards information to insurance companies on a regular basis. Following-up on specified accounts and makes sure the final follow-up is complete. Gathers charge information, codes, enters in a database, completes billing process, and distributes billing information accordingly.


  • Assists with patient questions and payments
  • Perform keying and posting charges
  • Submits billing data to the appropriate insurance providers
  • Resolves denial instances
  • Achieves maximum reimbursement for services provided
  • Post payments when needed, accurately and in a timely manner
  • Enters patient information into the system
  • Occasionally works through the refunding process for insurance and patient accounts




  • Knowledge of billing practices and clinic policies and clinic procedures
  • Knowledge of coding and clinic operating policies as well as knowledge of working with insurance vendors.
  • Ability to examine documents for accuracy 
  • Ability to prepare records in accordance with detailed instructions
  • Ability to work effectively with patients
  • Ability to communicate clearly and maintain confidentially
  • Ability to understand and effectively work in Microsoft Office, Microsoft Excel, practice management systems, and electronic medical record system
  • Ability to organize, prioritize, and manage multiple priorities


  1. High school diploma or GED
  2. Minimum of 2 years with all aspects of medical billing (i.e., CPT, ICD-10, charge entry, payment entry and A/R follow-up)
  3. Extensive knowledge of medical insurance and coding (i.e., CPT, ICD-10, Medical Terminology, and Medicare Guidelines)



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