Vice Chancellor of Student Success (Hybrid)

Posted Date 7 days ago(5/25/2023 9:16 AM)
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Knowledge Services is seeking Vice Chancellor for Student Success for a client in Indianapolis. This role will be hybrid in Indianapolis. 


General Purpose

The Vice Chancellor for Student Success reports directly to the Campus Chancellor. The Vice Chancellor will provide leadership in functional areas as assigned by the Campus Chancellor.


As the chief student success officer of the campus, the Vice Chancellor of Student Success provides leadership that enhances the campus’ overall student experiences specifically related to student support and development. The Vice Chancellor strengthens relationships with collegiate educational institutions and community organizations, improves cross-functional teamwork in support of retention and educational achievement, and establishes additional progressive strategies for advancing continuous quality improvement efforts in an environment that promotes and value diversity and recognizes the various needs and services required for a diverse student body.


The Vice Chancellor for Student Success will work directly with the statewide Systems Office Student Success and Retention team for the planning, development, administration, supervision, and evaluation of student support efforts and initiatives. The Vice Chancellor for Student Success is to be a member of the Chancellor’s cabinet with the purpose of providing leadership that aligns with the College’s core values and implements strategies to meet the needs of a diverse community and student body on campus. This position promotes diversity, integrity, community engagement, innovation, and excellence; is accountable to perform statewide responsibilities to maintain consistent statewide curricula, policies, and practices.


  • Leads the design, implementation, and assessment of a student success plan to successfully meet the campus-level metrics for student retention and completion.
  • Plans, organizes, and administers all student development programs and services in concert with the College’s mission, purposes, and resources with special emphasis on student retention, completion, and student success goals.
  • Works collaboratively with the Vice Chancellor for Enrollment Services and the Vice Chancellor for Academic Affairs to develop, implement, and evaluate a comprehensive enrollment management plan which includes recruitment and outreach initiatives, student success strategies, and program completion for graduates entering the workforce or transferring to a four-year institution.
  • Provides campus leadership that supports the academic mission of the College, fosters student development, and promotes collaboration among multiple departments through extra-curricular and co-curricular activities.
  • Serves as the Campus advocate for students and ensures students’ voices are heard and given value within the institution.
  • Provides leadership and vision to ensure successful delivery of services in the functional areas of student support services, which include advising, disability support services, judicial affairs and Title IX, student life, leadership and development, wrap around services, mentoring and coaching, counseling, and other non-instructional programs and services.
  • Collaborates and develops an inclusive and safe environment that promotes and values diversity with other campus leaders and Systems Office staff.
  • Collaborates with campus leaders and System Office to lead professional development training opportunities for student success staff and other campus employees to assist in meeting retention and completion campus metrics.
  • Collaborates with campus leaders and System Office to ensure compliance, including preparing and submitting reports, with College policies, procedures, and requirements established by legal statutes, board policies, and administrative decisions; interprets and enforces external agencies regulations, policies, and practices (Department of Education Title IV, FERPA, Clery Act, Title IX, etc.)
  • Serves on local and statewide committees associated with job functions, or representing the College as needed.
  • Provides real-time persistence and retention reports consistent with those shared with college leadership at other campuses and Systems Offices.
  • Serve as the Campus’ Chief Conduct Officer for personal misconduct.
  • As a member of the Chancellor’s cabinet:
    • Assures assessment of functional area needs, investigates, and develops alternative strategies, establishes priorities and goals, recommends implementation activities, and evaluates progress.
    • Oversees the development and administration of budgets for each functional area and determines priorities for expenditures.
    • Serves as a model for strong leadership, develops and supports the Campus culture of team collaboration and commitment to delivering high quality services and outcomes by being student- and employee-centered.
    • Builds and sustains a process-managed organization and culture that delivers measurable value for the organization by targeting efficiency and cost optimization in functional areas.
    • Collaborates with other cabinet members to implement the College strategic plan across the campus service area.
    • Executes strategic initiatives and resource allocation at a local level to achieve college-wide and campus-level metrics.



  • Master’s degree from a regionally accredited college or university in student personnel, counseling, adult or higher education, or related discipline is required. A doctorate is preferred.
  • Three to five years of progressive leadership experience in a comprehensive student affairs unit is required.
  • Community college experience is desired.
  • Demonstrated project management skills to oversee several projects concurrently and meet deadlines effectively.
  • Knowledge of managing student related data and reporting.
  • Must be adept at resolving individual and group conflicts.
  • Must have excellent written and oral communication skills.
  • Proven ability to identify key issues and to carry forward an idea or project from conception to execution.
  • Track record of thinking conceptually and mastering complex subject matter quickly.
  • Good judgment, discretion, tact and the ability to work easily with senior leaders within the higher education, charitable, government, and business sectors.
  • Ability to partner well with colleagues both in and outside of the organization.
  • Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.





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