Research Analyst (Remote)

Knowledge Services is seeking a Research Analyst for a 6-month contract opportunity working remotely.   

• Monday-Friday, 8am-5pm EST
• $20/ hour pay  

In this role, you will make phone calls to the aging and disabled population throughout the State of Wisconsin to explain the benefits of the NCI-AD survey, and either administer the survey by telephone or schedule appointments for in-person appointments with field interviewers.  All acquired data will be documented in an internal database system.

• Responsible for making phone calls to complete surveys and schedule appointments.
• A quota of 75 phone calls should be met each day.
• Provide timely reporting of data collected and ensure all privacy agreements are followed.
• Ensure integrity of all data relating to the program is accurately reported.
• Provide proactive status communication with the Project Coordinator.
• Provide excellent customer service to participants. 
• Coordinate interviews in a professional, courteous, and timely manner.
• Quality control measures to ensure all data is being captured at each scheduled appointment.

• Must be professional and have demonstrated a strong commitment to exceptional customer service.
• The ideal candidate will be proactive, organized, accurate, and detail-oriented.
• Must be self-motivated and able to perform in a fast-paced, self-managed environment.
• Ability to manage multiple priorities.
• Ability to maintain a high degree of confidentiality.
• The Research Analyst must have strong communication skills to effectively communicate with field interviewers.

All job offers are contingent upon successful completion of a background check. 

The perks:

• Knowledge Services offers medical, dental, vision and voluntary life insurance. Insurance will be effective 60 days from your start date on the first of the following month.
• This role offers the potential for future permanent hire. At that time a full Corporate Benefit plan will be provided.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

INDADM