QA Analyst (remote)

Knowledge Services is seeking a remote QA Analyst for a 3+ year project in support of the State of North Dakota.  Position may work 100% remotely.

• Role is open to remote applicants however applicants MUST HAVE prior experience within State government AND with unemployment insurance tax laws.

QA Analyst Responsibilities:

• The QA Analyst will work as a skilled Unemployment Insurance Benefits QA Specialist with a focus on tax quality assurance to support our Unemployment Insurance Modernization (UI Mod) Project.

• This multi-year project aims to enhance the state’s unemployment insurance system by replacing the existing mainframe system and other components (web portals, EDMS, etc.) with a commercially available solution built on a modern technology platform.

• The successful candidate will collaborate with the QA Manager to ensure the highest standards of quality assurance are met throughout the project lifecycle.

• Verify that the unemployment insurance system complies with relevant tax laws and regulations.
• Design and develop comprehensive test plans, scenarios, and scripts that are repeatable and adhere to established standards.
• Create and maintain QA artifacts to support testing activities.
• Execute various levels of testing, including functional, integration, acceptance, and regression testing.
• Document software defect and validate after defect resolution
• Participate in product design reviews and provide input on the functional requirement, schedules, issues, and risk
• Participate in the evaluation and selection of QA testing tools and methodologies that best fit the project need
• Handle issues related to QA testing component within a project
• Adhere to specific QA testing standards and guideline for the project
• Assists in the development of QA testing plans and cases
• Create test data, execute and maintain tests and tests scripts
• Review test scripts for completeness and accuracy

QA Analyst Required Skills:

• Must possess at least 3+ years of experience managing quality assurance for information technology projects of at least $3 million in budget. 

• Strong understanding of unemployment insurance tax laws.
• Experience conducting quality assurance on unemployment insurance system projects.
• Proven experience managing quality assurance for large-scale projects with multiple stakeholders (budget of $10 million or more).
• Proficiency in Agile or hybrid Agile methodologies.
• Comprehensive understanding of the entire lifecycle process of quality management.

Additional Skills and Abilities:
• Strong written and oral communication skills.
• Ability to build and maintain solid working relationships.
• Demonstrated ability to develop and document processes clearly and effectively.
• Enjoys working with people in a collaborative environment.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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