Business Analyst

Knowledge Services is seeking a remote Business Analyst for a multi-year project in support of the State of Indiana.

• Applicants must be based in Indiana although will be able to work 100% from home
• Applicants must have prior Unemployment Insurance experience
• Applicants must be able to attend and travel to Florida for an initial one-week of training and orientation (expenses are covered)

Business Analyst Responsibilities:

• This role will formulate and define system scopes and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

• Analyze business and user needs, specifically related to interfaces involving third party or outside systems, document requirements and translate both into proper specifications for each project
• Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope, and dependencies are identified and documented
• Possess strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects
• Translate business requirements into concise system requirements for use by the software architects and development teams
• Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements using technology is critical
• Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfill the business needs. 
• Identify, document and diagram business requirements and processes
• Knowledge of project management methodologies and practices
• Assist with validation and testing of interfaces written to the design specification

Business Analyst Required Skills:

• 5+ years of business analyst experience

• Must have prior Unemployment Insurance experience

• Experience with workforce development process and tools is preferred, but not required

• MS SQL server (2000/2005/2008) and query knowledge is essential
• Testing of applications written to the design specifications written
• Ability to track data through the database as it relates to the application
• Review of all customer change orders, update requirements documents, and make recommendations regarding the implementation of the request modifications
• Possess a general understanding of application programming, database and system design
• Understanding of Internet, Intranet, Extranet and client/server architectures

• Ability to analyze system requirements relative to the base software functionality and configuration

• Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and Project
• Knowledge of relational databases and basic SQL query techniques
• Must have experience interfacing with customers, internal managers, and staff
• Strong interpersonal and relationship management skills
• Strong oral and written communication skills with an attention to detail
• Strong leadership skills with a proven past to drive results and affect change
• Knowledge of the software development life cycle

• Bachelor’s Degree in business or related field, or equivalent experience preferred

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

INDIT

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