Employee Benefits Processor

Knowledge Services is seeking an Employee Benefits Processor for a contract through the end of 2025 (potential for extension) with the State of Indiana Public Retirement System. 

• Pay rate $16/hr
• This is a hybrid work schedule of 3 days onsite in downtown Indianapolis and 2 days a week working from home after initial onsite training. 

Employee Benefits Processor Responsibilities:

• The purpose of this role is to serve INPRS customers by processing retirement related activities.

• Primary duties will include, but are not limited to, all funds retirement account review, all funds pension benefit calculations, simple service inquiries, plan to plan service transfers and recalculations.

• The Processor will need to obtain in-depth knowledge of all pension plans, processing procedures and supporting systems within the INPRS organization.

• Perform retirement account review
• Process retirement calculations; both initial calculations and recalculations due to changes in member account information
• Setup benefit recipients within processing system
• Perform simple service credit inquiries
• Process plan to plan service transfers
• Process initial death reviews and terminate accounts
• Prepare monthly disability/continuing education correspondence for verification of continued eligibility to receive pension benefits
• Perform other duties as assigned

Employee Benefits Processor Requirements:

• Required; HS Diploma or equivalent.
• Background in pension plan administration preferred

• Proficient oral and written communication skills needed in working with internal and external customers
• Strong organization skills needed in conjunction with organizing workflow, setting priorities and meeting deadlines
• Proficient knowledge of Word, Excel, and Outlook

Core Competencies:
• Communication skills
• Adaptable
• Integrity
• Ethical
• Organized
• Maintain confidentiality

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

INDADM

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