Knowledge Services is seeking a Technical Writer for a contract through the end of December 2025 (potential for extension) with the State of Maine working onsite in Augusta, ME.
Technical Writer Responsibilities include:
• The Maine Bureau of Motor Vehicles (BMV) has, over the last 2 years, undertaken a complete modernization of its digital driver licensing system. To ensure successful implementation, the agency will require assistance in capturing system documentation.
• Documentation must be complete by 12/31/25 to ensure staff training can be accomplished before the implementation date.
• Specifically, the BMV business technical writer will be asked to produce two items:
• An operator’s manual that describes basic operation of the system, to include connectivity with external systems
• Training materials for supervisors to use while training existing and new staff on the modernized licensing system
• All work will be completed using Microsoft products.
Technical Writer Required Skills:
• 3+ years of Technical Writing
• Experience with Digital Presentations
• Experience with Employee Training
Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Applicants with disabilities may contact the Talent Division via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Talent Services Team at TalentHR@knowledgeservices.com or 317.806.0005.
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