Business Analyst (remote)

Knowledge Services is seeking a remote Business Analyst for a contract through the end of June 2026 (potential for extension) with the State of Maine Office of Technology. 

• Applicants may work 100% remotely.
• Applicants MUST POSSESS prior experience in either State government or non-profit
• We are unable to consider any candidates requiring C2C or sponsorship for a work visa

Business Analyst Responsibilities:

• The PMO requires professionals who can be assigned to various state departments in Maine according to project requirements.

• This position directly reports to the PMO Director of Transformation Management.
• The core responsibilities include conducting detailed business requirements analysis, documenting processes, and possibly performing user acceptance testing adhering to industry best practices.

• Success in this role necessitates strong analytical skills and the ability to convey complex concepts to non-technical stakeholders effectively.
• Candidates must exhibit a systematic approach to business analysis, be collaborative, and possess excellent communication skills to articulate intricate concepts clearly, fostering transparency and open lines of communication.
• The Business Analyst will collaborate closely with various teams to define business requirements that align with the project's objectives. 
• Work with the Project Manager to establish a clear project pathway and develop strategies for risk mitigation.
• Conduct ‘Gap Analysis’ by designing current-state and future-state business.

Business Analyst Required Skills:

• Prior experience with state government, non-profit is required.
• Must have experience and proficiency in business process modeling, business requirements gathering, and gap analysis.
• Must have experience with UAT & Documentation.

• Must have experience with process workflows, as well as executing business requirements gathering workshops to identify opportunities for process improvement, pinpoint process bottlenecks, and eliminate redundancies.
• Experience developing comprehensive functional and non-functional business requirements for solution planning.
• Experience conducting thorough investigations and documentation of clearly defined business rules as part of process mapping activities.
• Highly proficient in business process modeling and gap analysis.
• Proficient with all Office 365 products, specifically Excel for data/gap analysis tasks and Visio for process map design.
• Able to work independently and autonomously on assigned deliverables, utilizing time management and prioritization skills.

Preferred:

• Knowledge of government structure.
• Understands the difference between a business functional requirement and a business non-functional requirement and can explain and educate prospective business partners.
• Capable of serving as a mediator between business users and technical users on assigned projects.
• Willing and able to provide servant leadership for business partners in a consultant capacity.
• Able to leverage negotiating skills without direct authority.
• Experience in leading workshops for business requirements gap analysis.
• Experience in creating current-state and future-state process workflows.
• Experience in creating and maintaining dashboards using a tool such as Power BI for tracking work and communicating progress to business partners.
• Understands business requirements gathering best practice methodologies.
• Experience in creating and designing a Business Requirements Document.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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