e-Learning Systems Analyst (remote)

Knowledge Services is seeking a remote e-Learning Systems Analyst for a contract through the end of June 2026 (potential for extension) with the State of Maine Office of Technology. 

• Applicants may work 100% remotely.
• Applicants must possess experience as an Analyst supporting Learning Management Systems
• Please note that we cannot consider any third-party candidates, those requiring C2C, or anyone requiring sponsorship for a work visa.

e-Learning Systems Analyst Responsibilities:

• The State of Maine is implementing a new enterprise learning management system.
• This system provides a single source for all training and education for all employees and external partners.

• MaineIT seeks to create documentation and content for its processes and procedures that will be made available to all MaineIT staff in the learning management system.

• MaineIT will offer this service to other State agencies as they are brought into the system.

• The ideal candidate will have previous experience managing/maintaining a Learning Management System including user management, content management, and system updates.

• The ideal candidate will have demonstrated stakeholder engagement skills and the ability to bring others along with a new system implementation.

• As a Systems Analyst, they should possess knowledge of the limitations and capabilities of computer systems, applications, and various information technologies.

• They will have the ability to analyze systems and procedures, to write and revise standards and procedures, to communicate effectively, and to train others.

• The Learning Management System project will be a priority, but this Systems Analyst will also work on other OIT projects as needed.

e-Learning Systems Analyst Required Skills:

• 5+ years of experience analyzing existing processes, systems, and functionality to facilitate improvements for learning management systems (LMS)
• Communication skills with an emphasis on relationship building
• Strong documentation skills

Preferred Skills:
• 4-year college degree or equivalent working experience in business analytics/communications
• Organizational Change Management skills, ability to bring along stakeholders and end users within the project
• Knowledge of all phases of the software development life cycle as well as the project development cycle
• Strong oral and written communication skills including the ability to write clearly and effectively
• Demonstrated experience in gathering business requirements for system design including advanced methodologies like story mapping, impact mapping, user story writing and refinement
• Experience writing queries and analyzing data
• Ability to establish and maintain effective working relationships in a team environment
• Experience in writing and executing test plans with attention to detail and quality focus

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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