QA Analyst/Tester 2

Knowledge Services is seeking a Quality Analyst/Tester for a contract through the end of June 2026 (potential for extension) with the State of Maine Judicial Department in Augusta, ME.

• Work Location: Hybrid, majority remote. Will report onsite for initial equipment pick up and training (first two weeks of assignment) and then as needed (anticipated onsite need is once a quarter)
• Applicants must be local to the general Augusta area
• We are unable to consider any candidates requiring C2C or sponsorship for a work visa.

Quality Analyst/Tester Responsibilities:

• The State of Maine Judicial Branch is seeking a Quality Assurance (QA) Analyst to join its Data and Project Management Team.

• This role will play a key part in ensuring the quality and integrity of critical applications and data systems that support the Judicial Branch’s operations statewide.

• Develop, execute, and document test plans, test cases, and test scripts for system, integration, regression, and user acceptance testing.

• Validate data integrity and accuracy across judicial applications, databases, and reporting systems.
• Collaborate with project managers, business analysts, developers, and stakeholders to define acceptance criteria and testing requirements.
• Support data validation efforts for statewide IT modernization and reporting initiatives.
• Analyze and troubleshoot system defects, document findings, and support defect resolution efforts.
• Monitor quality metrics and contribute to process improvement recommendations.

Quality Analyst/Tester Required Skills:

• 3+ years of software testing experience
• Experience writing and executing test cases and test scripts
• Experience using Jira or Zephyr QA software

Nice to have:

• Experience working with government, judicial, or public sector IT systems preferred

• Experience with Tyler Technologies Enterprise Justice Software

• Experience with quality assurance processes, methodologies, and testing tools
• Familiarity with data validation, data migration, and reporting system testing
• Strong analytical and problem-solving skills
• Ability to collaborate effectively with cross-functional teams
• Excellent written and verbal communication skills

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

INDIT

ISDPD