Guidesoft Inc. dba Knowledge Services

49253 Client Services Coordinator

2 weeks ago
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Knowledge Services is seeking a Client Services Coordinator in Nashville, TN.


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


  • Will be responsible for making calls to physicians and pharmacists daily discussing different document entries, claims, etc.
  • Will also be responding to vendors via email and/or in person.
  • Will be working with 2 systems: 1 is an internal Care Coordination System and the other is a Health Plan Portal
  • Register Pharmacists interested in Participating in program
  • Guide them through application, registration and authorization of access meeting security and compliance for the online portal and Care coordination tool.
  • Answer questions regarding how to participate in the new risk stratification workflow.
  • Ensure reimbursements for services are delivered in a timely manner.

M-F 8-4:30pm

Parking included

Pay $20.00/hr


  • Must have medical background
  • Someone that has extensive experience as a Pharmacy Tech (4+Yrs)
  • Experience as a Managed Care Professional
  • Must have excellent, professional oral and written skills




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