Guidesoft Inc. dba Knowledge Services

Sr. Business Analyst

1 month ago
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12-month Sr. Business Analyst project with private client in downtown Indianapolis, IN. 


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


The Systems Analyst/Business Analyst works directly with business unit personnel with minimal guidance. This senior-level analyst plays a key role in establishing business and end-user requirements for existing and new application systems. This individual is responsible for developing very strong working relationships with end-user organizations and will function as the end users' lead representative on technology issues.


  • Project/Program management
  • Business Process Redesign
  • Technology Awareness
  • Requirements Analysis
  • Systems Life Cycle
  • Systems integration
  • Data Management
  • Client relationship management
  • Thorough understanding of programming techniques and system development life cycle processes
  • 7+ years experience in the information technology field, with at least four years in a programming or a business analyst role
  • Experience on an Agile team Experience writing and grooming User Stories Web service analysis Large scale online application requirements gathering translated into User Stories


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