Guidesoft Inc. dba Knowledge Services

49790 Project Assistant

2 weeks ago
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Knowledge Services is seeking a Project Assistant in Nashville TN.


Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 


  • Claim Review — Responsible for reviewing the documentation sent by the claimant to determine if payment is proper.
  • Data Entry — Responsible for various duties as the Manager of Claims assigns. Some of the most common are: Data entry as needed to approve/make payment of claims, Data entry of film numbers, and Data entry of holder reports.
  • Customer Service — Responsible for communicating with the public through various media. Providing courteous, quick, and accurate information as needed. The Service Counselor 1 is responsible for requesting specific and detailed information and/or compliance information from the public. The different types of communication that may be used but not limited to: Walk-in, Phone, E-mail, Written, and Fax.
  • Other Tasks — Responsible for other tasks as the Manager of Claims assigns. Some of these task include special projects, stock related issues, holder related issues, compliance issues, and/or other tasks needed to be completed to insure the division runs smoothly.
  • Other duties as assigned by the Director or Manager of Unclaimed Property.

M-F 8-4:30

Parking is not included




  • Graduation from an accredited four-year college or university with a degree in business or a related field is required.
  • Great Customer Service Skills
  • Microsoft Office experience
  • Experience working on Projects



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