Guidesoft Inc. dba Knowledge Services

Medical Front Desk Associate

3 weeks ago(11/29/2017 3:14 PM)
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This is a temp-to-hire opportunity for a Medical Front Desk Representative on the Southside of Indianapolis.


Knowledge Services established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by our CEO, Julie Bielawski, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment and Staffing Services.  Knowledge Services provides outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.


Knowledge Services has benefit offerings to include the following!

  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance
  • Ticket and Event discounts!
  • The above are available provided contractors meet eligibility requirement




  • This individual will spend most of their time answering incoming calls from patients in order to schedule them with the appropriate physician or provide directions to the facility.
  • They will be responsible for forwarding/removing calls from the answering service on a daily basis.
  • This individual will be scheduling appointments by obtaining important demographic and insurance information required by the practice.
  • Responsible for scheduling patients with any necessary testing required by the physicians.
  • Responsible for performing weekly maintenance backup on telephone system.
  • Registering patients in system
  • Checking patients in and out for appointments
  • Scanning patients' documents into EMR system




  • Medical Front Office experience of at least 1 year
  • Solid work history
  • Personable / great attitude
  • Ability to multi-task
  • Typing speed of 45wpm
  • Strong familiarity with computers, especially Word and Excel



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