Guidesoft Inc. dba Knowledge Services

Desktop Support Technician

2 weeks ago(11/30/2017 3:34 PM)
Job ID
2017-9990
Job City
Nashville
Job State
Tennessee

Overview

6+ month contract opportunity with possible extension with the State of Tennessee!  Benefits eligible!

 

Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

 

As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 

 

Knowledge Services has benefit offerings to include the following!

 

  • Medical, dental, and vision coverage
  • Voluntary Life and AD&D coverage
  • Pet Insurance
  • Ticket and Event discounts!
  • The above are available provided contractors meet eligibility requirements

Responsibilities

  • Will support about 500 users
  • Support a large scale hardware and device refresh/replacement
  • Tier II Desktop Support
  • Experience setting up and deploying tablets 
  • Password resets 
  • Technical support and troubleshooting
  • Resources need to be able to lift 50-60 lbs.

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