The Vocational Rehabilitation Services (VRS) Program Associate supports the daily operations of the VRS Program by reviewing billing submissions for accuracy, resolving discrepancies, and performing precise data entry within the Vendor Management System (VMS). This role serves as the main point of contact for Community Rehabilitation Partners (CRPs), ensuring invoices, corrections, and follow-up items are completed in a timely and accurate manner. The VRS Program Associate works closely with the Program team, maintains strong communication with internal and external partners, and helps keep program tasks on track through consistent organization, attention to detail, and reliable customer service.
Knowledge Servicesis currently seeking an Imaging Operations Team Lead to support the daily operations of the Imaging unit by performing production work, coordinating workflow, and serving as the primary on‑floor resource for questions, process clarification, and issue escalation. This role requires strong working knowledge of prep, scan, indexing, Indexing Review, quality control, and all related imaging processes. The Team Lead assists with training, identifies issues that impact production, communicates concerns with the appropriate leadership, and supports the Supervisor and...
Knowledge Servicesis currently seeking an Imaging Operations Supervisor to support day-to-day operations of government contract imaging teams. This role will be responsible for project planning, staff oversight, customer satisfaction, risk mitigation, and quality control for assigned contracts. The Supervisor will manage 15–30 staff and serve as a key operational point of contact for contract stakeholders. This position is a critical step toward progression to a Senior Imaging Operations Manager role.
Knowledge Services is currently seeking a Third-Party Review (TPR) Analystto serve as a key quality assurance partner within Knowledge Services, responsible for conducting independent case reviews and supporting continuous quality improvement for Eligibility staff. This role ensures adherence to State and Federal policy, promotes consistency in eligibility determinations, and mitigates program risk through structured review, coaching, and data-driven insights.
The TPR Analyst operates...
We are seeking detail-oriented and motivated Contract Tax Analysts to join our team. In this role, you will be responsible for processing Excise Tax returns, ensuring accuracy and compliance across various tax types, and providing exceptional customer service.