Knowledge Services is actively seeking a Sr. Director of Operations for a full time, direct hire opportunity with one of our clients. This person must work onsite in Richmond, VA.
We are looking for a dynamic senior project director who has a unique blend of experience leading large call center metrics and operations and implementation or large-scale projects. The ideal candidate will have worked in day-to-date operations in a large call center environment at a director level role and have experience working with Medicaid.